NACOSA is part of the Citizen Science community-led monitoring project with the ITPC. The project observes HIV and TB service at 33 health facilities in Malawi and South Africa, serving almost a million people (914,383). It uses both quantitative (clinic records surveys) and qualitative (key informant interviews) methods. Information is analyzed and fed back to facilities and communities, and solutions are co-created with all stakeholders involved.
The Citizen Science project is now in its fourth year of implementation, and the work is contributing to tangible health improvements. In this paper, a “Most Significant Change (MSC)” technique is employed to capture 10 big change stories from the Citizen Science community-led monitoring project in 2023. The report – Insight, Influence, and Impact – shares 10 big change stories from the project, showcasing the potential of CLM to contribute to tangible improvements in health outcomes.